1. About Us
Smooth Diamonds is a skincare and wellness brand specializing in handcrafted body lotions, oils, scrubs, and other beauty essentials. Our goal is to provide high-quality, nourishing products to help you look and feel radiant
2. Orders & Payments
All orders are subject to product availability. Full payment must be made before orders are processed and shipped. We accept payments via bank transfer, mobile money, and approved digital platforms. Smooth Diamonds reserves the right to cancel or refuse any order at our discretion
3. Product Information
We aim to provide accurate product descriptions and images, but slight variations may occur due to natural ingredients or packaging updates. All products are for external use only unless stated otherwise. Customers are responsible for reading ingredient lists to avoid allergic reactions. If unsure, please perform a patch test before full use
4. Shipping & Delivery
Shipping timelines are provided at checkout but may vary due to location or courier delays. We are not responsible for delays caused by third-party carriers or incorrect shipping information provided by customers. Risk of loss or damage passes to the customer upon delivery
5. Refunds & Returns
Please refer to our full [Refund Policy] for detailed information. Refunds are only issued for unused, unopened items returned within the stated time frame and in original condition
6. Complaints
We care about your experience. Please contact us immediately if you're unsatisfied with a product or service. View our [Complaint Policy] for more details
7. Privacy & Data
Your personal information is safe with us. We collect and use your data according to our [Privacy Policy] and [Cookies Policy]. We never sell or share your information with third parties without your consent
8. Intellectual Property
All content on our website and social media—including logos, product names, images, and written material—is the property of Smooth Diamonds and may not be used or reproduced without permissio
9. Limitation of Liability
Smooth Diamonds is not liable for any indirect, incidental, or consequential damages arising from the use—or misuse—of our products. Always follow usage instructions and consult a medical professional if irritation occurs
10. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of [Your Country/State
11. Updates to These Terms
Smooth Diamonds reserves the right to change these terms at any time. Updated terms will be posted on our website with a revised effective date. Continued use of our services implies acceptance of any changes
Contact Us
Have questions? Reach out to us at: 📧 [email protected]] 📞[ 08103481521]